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Privacy notice

Here, you can find out how we safeguard your information and how we use it to improve our products and services for the benefit of all our customers and website users.

The nature of our business means that, from time to time, we’ll require some personal details from our customers and website users.

The data we collect could just be a name and an email address, but depending on your level of engagement with Residential Park Homes, it could be much more than that.

The personal information you’ve shared with us, along with data on how you use our websites – what you search for and what preferences you select, for example – help us to better understand our customers as a group and as individuals. This in turn helps us to provide a range of products and services that meet your needs.

How we protect your data

When you share your personal information with any company, you have a right to expect that information to be treated with total confidentiality.

Your privacy is extremely important to us. We’re committed to protecting any personal information you’ve given us, and we comply with all relevant data protection laws.

This means that:

  1. we take full responsibility for the information we hold about you
  2. we will protect your privacy at all times
  3. we will never sell your personal information

Whether you’ve supplied your personal details online, by phone or text, by email or in a letter, we will never use them without a lawful reason to do so. We’ll use them for the purposes for which they were initially requested and as fully explained in this Privacy Notice and Cookie Policy.

These explain how your personal data is being managed and safeguarded by us, including:

  1. what information we collect about you
  2. how we collect and use this information
  3. how we safeguard the information you’ve provided
  4. your rights in relation to the information we hold about you
  5. how to report abuse

At Residential Park Homes, we know that you care how your personal information is used and we appreciate that you trust us to do that carefully and sensibly.

This Privacy Notice is designed to help you understand how we and other companies in our group collect and use your personal information. We want you to make informed decisions when using our websites and any features on them, including any registration and Park Home viewing services.

This Privacy Notice applies to all the pages on our sites linking to this Privacy Notice and any features of them. However, it won’t apply to any third-party sites which are linked to our sites. We recommend that you read the privacy notice of any such sites that you visit as we are not responsible for them.

FAQs

Personal information that we collect may include your name, contact details (phone numbers, email address and addresses).

We collect your information in two ways: